babymori

We offer free exchanges to customers living within the UK. We ask that all full-price items be returned to us within 30 days of your order being delivered. You have 14 days to let us know you are returning a Sale item.&#xA0;All items must be returned new, unused,&#xA0;in original MORI packaging&#xA0;and with&#xA0;tags attached (excluding gift-packaged items).&#xA0;Please ensure you obtain proof of postage&#xA0;for your return package.<a href="https://returnsportal.co/r/babymori?a=9ThG77Z&amp;s=1&amp;lang=">Click on this link</a>&#xA0;to begin your return if you are in the UK.&#xA0;(Sleepclub members, please get in touch with our Customer Care team at <a href="mailto:hello@babymori.com," rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">hello@babymori.com</a> or via live chat)If you ordered and had the parcel delivered outside of the UK please contact our team at hello@babymori.com

We offer free exchanges to customers living within the UK. We ask that all full-price items be returned to us within 30 days of your order being delivered. You have 14 days to let us know you are returning a Sale item. All items must be returned new,

How do I make a return?

Returns and Exchanges

How does MORI membership work?

Where can I get my 20% off MORI products?

How do I make changes to my Sleep Club parcel?

How do I change my delivery address?

How can I skip, amend or cancel my Sleep Club subscription?

I cannot log into my Sleep Club account?

Auto- renewing Annual Membership

I live outside of the UK can I join the Sleep Club?

My baby is not due yet can I still sign up for Sleep Club?

How do I get free delivery and returns with Sleep Club?

How do I purchase a second Sleep Club Subscription

Sleep Club

When can I start shopping KIDLY again?

Will MORI be making KIDLY Label?

Will KIDLY products be available in MORI stores?

Will MORI be stocking brands found on kidly.co.uk?

What happens to my order from kidly.co.uk?

Will MORI accept returns for items purchased on kidly.co.uk?

What happens to my data with KIDLY?

I am a KIDLY Unlimited Customer will MORI honour this?

Can I return my KIDLY by MORI order to a MORI store?

KIDLY by MORI

Are your products in compliance with testing standards?

Get to know our Clever Sleeping bag?

How to use the Clever Sleeping bag?

What Gift wrapping does MORI offer

What does TOG mean?

Car seat and padded product safety information

What makes MORI the perfect baby essentials?

How to care for MORI products?

What size will best suit my child?

All you need to know about Personalisation

Do you sell gift cards?

Can there be a difference in colour between the product photograph on the website and the actual product?

Products

How do I access MORI's Journal/ Blog?

what should a baby wear to sleep in summer?

A guide to the hospital bag check?

MORI Models?

How to become a stockiest with MORI

meet the makers & creators behind MORI

Where is the MORI store

MORI community

Can I change/ cancel my order?

How do I track my order?

How do I get free shipping?

What if my package gets lost or arrives damaged?

Do I have to pay duty on orders

When will my order be dispatched?

Who does MORI send parcels with?

Delivery to store.

Shipping and Delivery

Do you offer exchanges?

How do I exchange a gift I received?

Can I return my online order to a MORI shop?

What if my item is damaged?

My payment declined

Has my discount applied to my order?

My E-gift card is not working?

My discount code is not working?

Does MORI offer price matching?

How do I apply a discount code to my order?

How does the Buy 3 Get 1 FREE offer work?

MORI's promotions Terms and conditions

Placing an order

Payments

Why Klarna?

Payment, Discounts, Promotions

MORI Customer Care Operating hours

How do I make a return?Updated 17 days ago