All you need to know about shipping and delivery for orders in the UK, EU, USA and the rest of the world when sending an order with MORI
Once an order has been confirmed, it is not possible to change it. MORI Customer Care team may be able to cancel, allowing you to replace the order. However, this is not guaranteed. Please contact our Customer Care team via our Contact form with your
Once dispatched, you are sent an email with a hyperlink to track your parcel with the chosen courier. You can also follow the progress of your order and access your tracking link from your MORI account here. The tracking number is located next to the
MORI offers free delivery after discounts are applied in the UK, with varying restrictions. For full details, please click on the link below in regards to where you are placing your order for delivery. UK - babymori.com/delivery
If you have received a damaged or incorrect item, contact our Customer Care team via our contact form on the FAQ's. If you can include a photo of the damage along with your order number, this will help our team look into this for you.
MORI ships all international orders from our UK warehouse. All these orders are sent Delivery Duty Unpaid, and the recipient will be liable to pay any inbound duty.
MORI aims to dispatch orders in 24- 48 working hours or 5-7 working days if you have selected personalisation. This can be further delayed during peak trading times, such as seasonal sales or promotions. If you have not received your shipping confirm
MORI uses a host of couriers and postal services to try and get your parcel to you as quickly as possible. For the UK, we auto-select EVRI, and customers can select Royal Mail for standard delivery. Next Working Day (excludes public holidays), delive
At this time, MORI does not support delivery and collection to our Stores.